{"id":14945,"date":"2021-01-08T09:36:42","date_gmt":"2021-01-08T09:36:42","guid":{"rendered":"https:\/\/encore-emea.com\/terms-and-conditions\/tac-france\/"},"modified":"2025-04-29T13:42:09","modified_gmt":"2025-04-29T13:42:09","slug":"tac-es","status":"publish","type":"page","link":"https:\/\/info.encore-emea.com\/nl\/terms-and-conditions\/tac-es\/","title":{"rendered":"Terms and Conditions – Spain"},"content":{"rendered":"\t\t
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GENERAL TERMS AND CONDITIONS OF BUSINESS \u2013 EMEA \u2013 ENCORE<\/strong><\/h1>
  1. DEFINITIONS AND LAW<\/strong><\/li><\/ol>

    1.1. \u201cthe Company\u201d shall mean the legal entity identified in the quote<\/p>

    1.2. \u201cthe Equipment\u201d shall mean goods, components and other items hired or sold by the Company or any part thereof<\/p>

    1.3. \u201cthe Customer\u201d is the person, firm, corporate or public body hiring or purchasing the Equipment. Any person purporting to act on behalf of the Customer shall be bound by the Contract<\/p>

    1.4. \u201cEvent\u201d refers to the event for which the Customer is to hire Equipment and\/ or services<\/p>

    1.5. \u201cInterest\u201d shall mean interest calculated in accordance with Clause 8.2<\/p>

    1.6. The Contract shall be interpreted and applied in accordance with laws of the country of the Company\u2019s registered office and the parties to this contract agree to submit to the exclusive jurisdiction of those courts<\/p>

    1. WET HIRE TERMS (FULL SERVICE \u2013 EQUIPMENT RENTAL AND LABOUR AND\/OR ADDITIONAL SERVICES)<\/strong><\/li><\/ol>

      2.1. Charges<\/p>

      2.1.1. Hire charges commence from the date stated in the contract and are payable for the period of hire<\/p>

      2.2. Hire Period<\/p>

      2.2.1. The hiring period commences on the date specified in the Contract and continues for the period specified in the Contract and terminates on the last day of the hiring period at the time stated in the quote<\/p>

      2.3. Customer\u2019s responsibilities<\/p>

      2.3.1. The Customer\u2019s responsibility for the Equipment commences on receipt of the Equipment by the Customer or his agent or on delivery and ends when the Customer is in possession of the Company\u2019s unqualified receipt for the return of all the Equipment<\/p>

      2.3.2. The Customer shall not at any time sell, dispose or otherwise part with control of the Equipment or attempt to do so<\/p>

      2.4. Equipment Specification<\/p>

      2.4.1. All descriptions and specifications, drawings and particulars of weights and dimensions issued by the Company are approximate only and are intended only to present a general idea of the goods to which they refer and shall not form part of the contract. Due to continuing development, the Company reserves the right to change specifications without notice<\/p>

      2.5. Equipment usage<\/p>

      2.5.1. the Company\u2019s personnel, or their duly appointed affiliates, must handle and operate all Equipment.<\/p>

      2.5.2 Equipment may not be operated, moved, stored, or serviced by the Customer or any other party unless authorized by prior written agreement from the Company. The Customer may incur additional charges if Equipment is moved or relocated by unauthorized personnel.<\/p>

      2.5.3 The Customer agrees that the Company shall be permitted free access to the Equipment at any time before, during and\/or after the event for purpose of set\/strike, maintenance and routine checks.<\/p>

      2.5.4.\u00a0Labour rates. <\/strong>This estimate, unless specifically indicated, does not include the following items: Crew transportation, lodging and local parking. All overtime labour will be billed at 1.5 times the hourly rate for the position (day rate divided by eight) for hours worked in excess of eight, and 2 times the hourly rate for hours worked in excess of 16 hours. The Company\u2019s employees require a mandatory 11-hour break between work periods.<\/p>

      1. DRY HIRE TERMS (EQUIPMENT RENTAL ONLY)<\/strong><\/li><\/ol>

        3.1. Charges<\/p>

        3.1.1. Hire charges commence from the date stated in the contract and are payable for the period of hire<\/p>

        3.1.2. Equipment must be returned on the date specified in the Contract in a clean and serviceable condition and the Customer must obtain the Company\u2019s receipt<\/p>

        3.1.3. Additional charges accrue at the full daily hire rate together with consequential loss in the event of the breach of these conditions or the Equipment not being available for use by other customers<\/p>

        3.1.4. All cables must be returned coiled and taped and in default a charge per cable will be made<\/p>

        3.1.5. The Company provides spare lamps with Equipment where appropriate. These and any lamps they replace must be returned with the Equipment and in default their full replacement cost will be charged<\/p>

        3.2. Hire Period<\/p>

        3.2.1. The hiring period commences at 7:00am on the date specified in the Contract and continues for the period specified in the Contract and terminates at midnight on the last day of the hiring period, unless specified otherwise in the quote<\/p>

        3.3 Customer\u2019s responsibilities<\/p>

        3.3.1. The Customer\u2019s responsibility for the Equipment commences on receipt of the Equipment by the Customer or his agent or on delivery and ends when the Customer is in possession of the Company\u2019s unqualified receipt for the return of all the Equipment<\/p>

        3.3.2. The Customer shall not at any time sell dispose or otherwise part with control of the Equipment or attempt to do so<\/p>

        3.3.3 The Customer warrants that everyone who uses the Equipment has been properly instructed in its safe and proper operation and will ensure that every user is in possession of necessary instructional material and further will not allow the Equipment to be misused<\/p>

        3.3.4. The Customer will at all times fully indemnify the Company against any expense liability financial loss claim or proceedings whatsoever in respect of any personal injury or damage to or loss of any property arising out of or in connection with the delivery, hire, use, non-use, repossession, collection, return or non-return of the Equipment<\/p>

        3.3.5. Nothing in this clause shall affect the statutory rights of the Customers or purport to exclude any liability which may not be excluded legally.<\/p>

        3.4. Electrical Equipment<\/p>

        3.4.1. Any electrical Equipment should be used with plugs and\/or sockets as fitted.<\/p>

        3.4.2. No Equipment shall be modified without prior written consent from the Company<\/p>

        3.4.3. The Customer shall be responsible at all times to arrange a proper supply of electricity for use with the Equipment and ensure that the Equipment shall at all times be properly earthed. Damage to Equipment from incorrectly connected or disrupted supply will be charged.<\/p>

        3.5. Equipment Maintenance and Reporting<\/p>

        3.5.1. The Customer shall ensure that the Equipment remains serviceable and clean during the hire period<\/p>

        3.5.2 Any breakdown or unsatisfactory working of Equipment shall be immediately notified to the Company<\/p>

        3.6. Equipment Maintenance and Reporting<\/p>

        3.6.1. The Customer shall under no circumstances attempt to repair the Equipment without prior authorisation from the Company<\/p>

        3.6.2. Any damaged or unsatisfactory Equipment must be returned to the Company\u2019s premises for examination at the Customer\u2019s cost<\/p>

        3.6.3. If the Equipment is involved in any accident resulting in damage to either the Equipment or other property or injury to any person, the Customer shall notify the Company immediately<\/p>

        3.6.4. Equipment must not be removed from any site originally specified by the Customer or from any subsequently authorised site without prior consent of the Company<\/p>

        3.7. Compatibility of Equipment<\/p>

        3.7.1. The Customer shall ensure that the Equipment is compatible and may safely be used with any other Equipment being used by the Customer<\/p>

        3.7.2. The Customer shall be responsible for ensuring that the Equipment is suitable for their purposes.<\/p>

        3.7.3. The Company reserves the right to supply equipment of a similar design to the Equipment specified.<\/p>

        3.7.4. All descriptions and specifications, drawings and particulars of weights and dimensions issued by the Company are approximate only and are intended only to present a general idea of the goods to which they refer and shall not form part of the contract. Due to continuing development, the Company reserves the right to change specifications without notice.<\/p>

        1. CONDITIONS APPLICABLE TO BOTH DRY & WET HIRES<\/strong><\/li>
        2. 1. Acceptance<\/li><\/ol>

          Quotes will be valid for a period of 30 days from the date stated. In the event a quote is not accepted, signed and returned to the Company within this period, it will be void and all prices are subject to change.<\/p>

          4.2.\u00a0Estimate<\/p>

          Quotes are developed based upon information provided by the Customer and are only an estimate of Equipment and services to be provided. In the event the actual amount of Equipment, services, labour and any related merchandise provided in connection with the Event is greater than the amount specified in a quote, the Customer shall be charged for such additional Equipment, services and\/or labour, at the Company\u2019s prevailing standard rates. All labour, VAT, transport, shipping \/handling, personnel transportation & accommodation, per-diem and electrical charges (if applicable to the Event) are estimated and final amounts will be charged and due upon final invoice.<\/p>

          4.3. Insurance<\/p>

          4.3.1. The Customer agrees to pay the Company the full retail cost of any Equipment lost stolen or damaged beyond economic repair (without deduction for usage wear tear or age)<\/p>

          4.3.2. The Customer shall insure the goods against the above liability<\/p>

          4.3.3. All monies received by the Customer from any insurance company or third party in settlement of any claim shall be held in trust by the Customer and paid to the Company on demand to the extent that any such payment is due under this clause<\/p>

          4.3.4. The Customer shall not compromise or settle any claim without the express consent of the Company<\/p>

          4.3.5. In the case of Equipment which is lost stolen or damaged beyond economic repair the Customer shall pay a charge at the full daily rate together with interest and consequential loss until the Equipment is replaced<\/p>

          4.4. Termination of hire<\/p>

          4.4.1 The Company shall be entitled to terminate the contract with immediate effect and to repossess the Equipment if at any time:
          (a) The Customer is in breach of these terms; or
          (b) The Customer shall take any steps or if any act or proceeding is commenced in which the Customer\u2019s solvency is in the reasonable view of the Company in doubt.
          Such termination shall not affect the right of the Company to recover from the Customer any monies due under this contract interest consequential loss or damages for breach<\/p>

          4.4.2 The Customer hereby authorises the Company to enter upon any property, upon which the Company reasonably believe any Equipment to be held and the Company in their absolute discretion may recover and remove the Equipment<\/p>

          4.4.3 The Customer hereby authorises the Company (notwithstanding any subsequent instruction to the contrary after the date of the commencement of the Contract) to deduct any sums properly due to the Company arising under a breach of these terms from any credit card debit card or charge account details of which are in the possession of the Company<\/p>

          4.5. Cancellation of contract<\/p>

          4.5.1 Cancellation notices must be in writing and received by the Company\u2019s representative before becoming effective.<\/p>

          4.5.2 The following shall apply should the customer cancel the contract:<\/p>

          \u2013 in the event of cancellation in writing 30 days before the beginning of hire 0% of the rental shall be due plus any expenses actually incurred by the Company<\/p>

          \u2013 in the event of cancellation between 29 and 10 days before the beginning of hire, 50% of the contract value or the total amount of expenses incurred to that point, whichever is the greater, shall be due<\/p>

          \u2013 in the event of cancellation 10 days or fewer before the beginning of hire, 100 % of the contract value shall be due.<\/p>

          4.5.3. Where scenic, gobos of other items are designed or fabricated as part of the contract an additional cancellation fee will be applicable, regardless of the date of cancellation, to an amount equal to the direct and indirect costs incurred by the Company or its affiliates in securing and\/or constructing such custom materials plus a 15% administration fee.<\/p>

          4.5.4 Cancellation fees shall be due immediately upon any such cancellation by the Customer.<\/p>

          4.5.5. Postponement of an agreed date shall be regarded as a cancellation.<\/p>

          4.6. Ownership<\/p>

          The Company retains all title and rights in and to the Equipment and all related accessories.<\/p>

          1. CREATIVE SERVICES<\/strong><\/li><\/ol>

            Content production \/ customized media (e.g. graphics \/ artwork, videos, 3D visualizations etc.)<\/p>

            • Minor adjustments (e.g. colours, spelling mistakes etc.) are included in the costs listed in the offer. Larger adjustments \/ corrections, which mean an increased effort beyond the project cost calculation, shall be agreed between the parties and, if necessary, shall be charged subsequently on the basis of the applicable daily and\/or hourly rates via a written supplementary order, unless otherwise agreed in writing.<\/li>
            • Costs for e.g. stock material\/licenses, shooting(s), production\/printing, courier\/transport, travel costs (\u201cthird-party costs\/expenses\u201d) are only included in the offer if they are shown in the offer items. Depending on the concept\/implementation, etc., additional costs may be incurred for the aforementioned expenses, if they are not already listed in the offer. In any case, external costs will be agreed upon with the Customer in advance.<\/li>
            • If the Company is requested and commissioned by the Customer to use copyrighted property, which requires the obtaining of rights of use, the obtaining of rights of third parties of any kind, including the registration with the GEMA, is carried out on the Customer\u2019s own responsibility in the name and for the account of the Customer. The Company will be held harmless in any case of infringement of third-party rights.<\/li>
            • The transfer of open work files by the Company is not included and requires a separate agreement or remuneration if necessary.<\/li>
            • Offers and contracts contain project-specific concepts with limited rights of use. Unlimited rights of use for this are subject to a charge and shall be listed and invoiced separately in the offer. In principle, the transfer of rights of use relates exclusively to the finished product (the content\/output) that was created for the client for use within the scope of the order.<\/li>
            • The Company is entitled to re-use project-specific concepts in its own interest, unless otherwise agreed in writing or no exclusive rights of use are agreed in writing.<\/li><\/ul>
              1. CONDITIONS AS TO SALE<\/strong><\/li><\/ol>

                6.1. Risk in Title<\/p>

                6.1.1. The risk in the Equipment shall pass to the Customer immediately on delivery to the Customer at the address shown for delivery on the contract or if the Customer collects on collection<\/p>

                6.1.2. Property and title in the Equipment shall remain vested in the Company and the Company reserves the right to dispose of the Equipment until such time as the price shall have been paid in full<\/p>

                6.1.3. If any part of the payment is overdue or if the Customer is in breach of any of these terms or if the Customer or any third party shall take any steps or any act or proceeding in which in the reasonable view of the Company the Customer\u2019s solvency is in doubt the Company may (without prejudice to any of the Company\u2019s other rights) recover or resell the Equipment and may enter upon the Customer\u2019s or any third parties property for that purpose.<\/p>

                6.2. Receipt<\/p>

                6.2.1. The Customer or any duly authorised person on behalf of the Customer shall receive and unload the Equipment and shall check the same for quantity and condition in the presence of the Company\u2019s carrier<\/p>

                6.2.2. Any shortage of or unsatisfactory Equipment shall be endorsed by the Customer or a duly authorised person on behalf of the Customer on the delivery document and the Customer shall give written confirmation to the Company within three days of delivery<\/p>

                6.2.3. No claim in respect of shortage of or unsatisfactory condition of the Equipment shall be entertained by the Company unless condition 5.2.2. is observed<\/p>

                6.2.4. This condition does not affect the statutory rights of the Customer<\/p>

                6.3. Price<\/p>

                The price charged will be the price ruling at the time of delivery. Where this is at variance with the price quoted or inserted in the contract at the time the goods were ordered the Customer will be advised prior to delivery<\/p>

                1. VIDEO CONFERENCE & VIDEO \/ VOICE OVER IP<\/strong><\/li><\/ol>

                  When the Company provides audio conference and \/ or videoconference Equipment, the Company can only be responsible for Equipment provided by the Company, unless previously agreed upon. Communications with third parties via telephone or ISDN lines, communications on the Internet, or any other programs and use of accounts specific communications to carrying out the remote conference are the responsibility of the telecommunications provider, the Internet service provider, or failing that, the Customer. Any connection or connection maintenance problem is beyond the control of the Company and the Company cannot be held responsible, unless previously agreed upon.<\/p>

                  1. GENERAL CONDITIONS<\/strong><\/li><\/ol>

                    8.1. Power to Enter this Contract<\/p>

                    8.1.1. The signatory to the contract warrants that they are duly authorised on the Customer\u2019s behalf to enter into the contract and hereby personally indemnifies the Company against all losses and costs that may be incurred by the Company if this is not the case<\/p>

                    8.1.2 Written acceptance of a quote and\/or the provision of a purchase order shall constitute the forming of a contract<\/p>

                    8.2. Payment and Interest<\/p>

                    8.2.1. Customers who do not have an account open with the Company must pay a deposit of 50% when signing the quote, the remaining 50% being paid no later than 30 days before the date of the event (or the provision of Equipment in the case of a rental only).
                    Any other agreement on the terms of payment must be approved in writing by the Company at least ten days before the Event.
                    Non-payment may result in the non-supply of the Equipment and services specified in the quote.<\/p>

                    8.2.2. Where payments are not made on the due date the Company will be entitled to interest on the amount that is overdue at JP Morgan Chase PLC base rate prevailing for the period for which such monies are overdue together with 4% calculated on a day-to-day basis compounded with quarterly rests.<\/p>

                    8.2.3. The payment of such interest shall be without prejudice to any other rights or remedies of the Company<\/p>

                    8.2.4. Any legal or other charges incurred in the recovery of money or Equipment shall be paid by the Customer<\/p>

                    8.2.5. Notwithstanding any provision in these terms of business to the contrary the customer shall if required by the Company pay such sum on account of the hire charges or price for goods and or services as shall be agreed at the time of placing the order<\/p>

                    8.3. Liability<\/p>

                    8.3.1. The Company\u2019s liability for any defect in the Equipment shall be limited to and in no case exceed:
                    (a) any manufacturer\u2019s warranty sold with the Equipment; or if there shall be none
                    (b) replacement or repair of the defective Equipment; or
                    (c) at the Company\u2019s option a refund of the price<\/p>

                    8.3.2. Consequential losses \u2013 Nothing in these terms and conditions shall make the Company liable for any consequential loss to the Customer including any expense liability loss claim or proceeding whatsoever caused by or arising out of the late delivery non delivery unsuitability incompatibility or unlawful repossession of the Equipment or any part thereof or any breakdown or stoppage of the same<\/p>

                    8.3.3. LIMITATION OF LIABILITY: Notwithstanding any other provision, the Company\u2019s aggregate liability to the Customer under any circumstances shall be strictly limited to an amount equal to the actual fees paid to the Company in connection with the Contract. Under no circumstances shall the Company\u2019s liability exceed such fees.<\/p>

                    8.4. Indemnification<\/p>

                    The Customer and the Company each hereby agree to forever indemnify, defend and hold harmless the other for any and all claims, losses, costs (including reasonable attorney\u2019s fees and costs), damages and\/or injury to property and persons (including death) as a result of the negligent acts, errors or omissions of each party and their respective employees, agents, representatives and contractors.<\/p>

                    8.5. Force Majeure<\/p>

                    The Company\u2019s failure to perform any term or condition of our contract as a result of conditions beyond its control such as, but not limited to, war, strikes, fires, floods, acts of God, governmental restrictions, power failures, or damage or destruction of any network facilities or servers, shall not be deemed a failure to perform their part of the hire agreement.<\/p>

                    8.6. Injury to Persons and Damage to Property<\/p>

                    Subject to 8.3. above the Company shall not be liable for any loss other than that which directly arises from any injury to persons or damage to tangible property where and only to the extent that such injury or damage is caused by any defects in the Equipment and where such defect is caused by the negligence of the Company<\/p>

                    8.7. Rights Reserved<\/p>

                    8.7.1. Any failure by the Company to enforce any or all of these conditions shall not be construed as a waiver of any of the Company rights hereunder<\/p>

                    8.7.2. If any term in these conditions shall be held invalid such invalidation shall not affect the validity of the remaining terms<\/p>

                    8.8. Terms of Contract<\/p>

                    These conditions have effect in substitution for and to the exclusion of any condition put forward by the Customer<\/p>

                    8.9. Delivery and Carriage<\/p>

                    8.9.1. All times quoted or stated for deliveries are approximate only shall not be liable for any delay in delivery of the Equipment howsoever caused.<\/p>

                    8.9.2. Hire charges or sale prices do not include carriage. Any expenses incurred by the Company in delivery or recovering Equipment or attempting the same will be paid by the Customer<\/p>

                    8.9.3. Where carriage charges are quoted by the Company such charges will include only for the time to load or unload alongside the Company vehicle at the address specified by the Customer. Further time or attendance will be paid for by the Customer<\/p>

                    8.9.4 The Company reserves the right to recharge additional costs of delivery and collection including, but not restricted to, parking fines, waiting time and toll charges.<\/p>

                    8.9.5 The Company shall not be held liable for any damage incurred to a customer vehicle when loading\\unloading or for the safe and secure loading of their vehicle.<\/p>

                    8.9.6 Where the Customer makes arrangements for the delivery and collection of Equipment, the Customer will be liable for loss or damage which occurs during transport of the Equipment.<\/p>

                    8.10. Personal Data<\/p>

                    Personal data collected from Customers is subject to computer processing by Encore. They are recorded in the Customer\u2019s file and are essential for the processing of his order. This information and personal data are also kept for security purposes, in order to comply with legal and regulatory obligations. They will be kept as long as necessary for the execution of orders and any applicable guarantees.
                    The data controller is the Company. Access to personal data will be strictly limited to the employees of the data controller, authorised to process it because of their functions. The information collected may possibly be communicated to third parties linked to the Company by contract for the execution of subcontracted tasks, without the authorisation of the Customer being necessary.<\/p>

                    As part of the performance of their services, third parties have only limited access to the data and are obliged to use it in accordance with the provisions of the applicable legislation on the protection of personal data. Apart from the cases stated above, the Company refrains from selling, renting, assigning or giving access to third parties to the data without the Customer\u2019s prior consent, unless it is forced to do so for legitimate reasons.<\/p>

                    If the data is to be transferred outside the EU, the Customer will be informed and the guarantees taken in order to secure the data (for example, adhesion of the external service provider to the \u201cPrivacy Shield\u201d, adoption of validated protection clauses by the CNIL, adoption of a code of conduct, obtaining a CNIL certification, etc.) will be specified.<\/p>

                    In accordance with applicable regulations, the Customer has a right of access, rectification, erasure, and portability of data concerning him, as well as the right to oppose the processing for legitimate reasons, rights which he can exercise by contacting the data controller at their registered office. In the event of a complaint, the Customer may send a complaint to the relevant authority.<\/p>

                    8.11. Copyright<\/p>

                    8.11.1. The Company notifies the Customer that playing or showing copyright material in circumstances where the Customer or anyone authorised by him does not hold the appropriate licence of the copyright holder, he will infringe copyright and may become liable in damages for so doing<\/p>

                    8.11.2. The Customer by accepting delivery of sound or visual reproduction Equipment warrants that he has or will obtain the appropriate licence for the said performance playing or showing, prior to using the Equipment for the said purpose<\/p>

                    8.11.3 The customer agrees to indemnify the Company in respect of any claim for breach of copyright caused by the transmission, recording, broadcasting, rebroadcasting of audio and visual projection on behalf of the Customer.<\/p>

                    8.12. Confidentiality<\/p>

                    All quotes, contracts, plans and specifications provided by the Company to the Customer are confidential and are not to be passed to any third party for a competitive bid or any other purpose.<\/p>

                    T\u00c9RMINOS Y CONDICIONES COMERCIALES GENERALES DE ENCORE \u2013 EMEA<\/h1>
                    1. DEFINICIONES Y LEGISLACION<\/strong><\/li><\/ol>

                      1.1. “la Empresa” se refiere a la entidad legal identificada en la cotizaci\u00f3n.<\/p>

                      1.2. “el Equipamiento” se refiere a los bienes, componentes y otros art\u00edculos alquilados o vendidos por la Empresa o cualquier parte de los mismos.<\/p>

                      1.3. “el Cliente” es la persona, empresa, corporaci\u00f3n u organismo p\u00fablico que alquila o compra el Equipamiento. Cualquier persona que act\u00fae en nombre del Cliente estar\u00e1 vinculada por el Contrato.<\/p>

                      1.4. “Evento” se refiere al evento para el cual el Cliente alquilar\u00e1 el Equipamiento y\/o servicios.<\/p>

                      1.5. “Inter\u00e9s” se refiere al inter\u00e9s calculado de acuerdo con la Cl\u00e1usula 8.2.<\/p>

                      1.6. El Contrato se interpretar\u00e1 y aplicar\u00e1 de acuerdo con las leyes del pa\u00eds donde est\u00e9 registrada la Empresa, y las partes acuerdan someterse a la jurisdicci\u00f3n exclusiva de dichos tribunales.<\/p>

                      1. CONDICIONES DE ALQUILER – SERVICIO COMPLETO – ALQUILER DE EQUIPAMIENTO Y PERSONAL Y\/O SERVICIOS ADICIONALES<\/strong><\/li><\/ol>

                        2.1. Cargos<\/strong><\/p>

                        2.1.1. Los cargos por alquiler comienzan en la fecha especificada en el contrato y son pagaderos durante todo el periodo de alquiler.<\/p>

                        2.2. Per\u00edodo de alquiler<\/strong><\/p>

                        2.2.1. El per\u00edodo de alquiler comienza en la fecha especificada en el Contrato y contin\u00faa durante el per\u00edodo establecido en el mismo, terminando en el \u00faltimo d\u00eda del periodo de alquiler a la hora especificada en la cotizaci\u00f3n.<\/p>

                        2.3. Responsabilidades del Cliente<\/strong><\/p>

                        2.3.1. La responsabilidad del Cliente sobre el Equipamiento comienza en el momento en que lo recibe o su agente lo recibe en su nombre, y finaliza cuando la Empresa emite un recibo de devoluci\u00f3n del Equipamiento sin reservas.<\/p>

                        2.3.2. El Cliente no podr\u00e1 en ning\u00fan momento vender, ceder o transferir el control del Equipamiento ni intentar hacerlo.<\/p>

                        2.4. Especificaci\u00f3n del Equipamiento<\/strong><\/p>

                        2.4.1. Todas las descripciones y especificaciones, dibujos y detalles de peso y dimensiones emitidos por la Empresa son aproximados y solo tienen la intenci\u00f3n de presentar una idea general de los bienes a los que se refieren. La Empresa se reserva el derecho de cambiar las especificaciones sin previo aviso debido al desarrollo continuo.<\/p>

                        2.5. Uso del Equipamiento<\/strong><\/p>

                        2.5.1. Todo el Equipamiento debe ser manejado y operado por el personal de la Empresa o por sus afiliados debidamente designados.<\/p>

                        2.5.2. El Equipamiento no podr\u00e1 ser operado, movido, almacenado o mantenido por el Cliente o por cualquier otra parte sin un acuerdo previo por escrito con la Empresa. Si el Equipamiento es movido o reubicado por personal no autorizado, el Cliente podr\u00e1 incurrir en cargos adicionales.<\/p>

                        .5.3. El Cliente acepta que la Empresa podr\u00e1 acceder libremente al Equipamiento en cualquier momento antes, durante y\/o despu\u00e9s del evento para su instalaci\u00f3n, desmontaje, mantenimiento y revisiones rutinarias.<\/p>

                        2.5.4. Tarifas de personal. Este presupuesto, a menos que se indique espec\u00edficamente, no incluye: transporte del personal, alojamiento y estacionamiento\/ parking. Las horas extra de trabajo se facturar\u00e1n a 1,5 veces la tarifa horaria para horas trabajadas en exceso de ocho horas y al doble de la tarifa horaria para horas trabajadas en exceso de 16 horas. Los empleados de la Empresa requieren un descanso obligatorio de 11 horas entre turnos de trabajo.<\/p>

                        1. CONDICIONES DE ALQUILER – SOLO ALQUILER DE EQUIPAMIENTO<\/strong><\/li><\/ol>

                          3.1. Cargos<\/strong><\/p>

                          3.1.1. Los cargos por alquiler comienzan en la fecha especificada en el contrato y son pagaderos durante todo el periodo de alquiler.<\/p>

                          3.1.2. El Equipamiento debe devolverse en la fecha especificada en el Contrato en condiciones limpias y en pleno funcionamiento, y el Cliente debe obtener un recibo de la Empresa.<\/p>

                          3.1.3. Se aplicar\u00e1n cargos adicionales a la tarifa diaria completa en caso de incumplimiento de estas condiciones o si el Equipamiento no est\u00e1 disponible para ser utilizado por otros clientes.<\/p>

                          3.1.4. Todos los cables deben devolverse enrollados y sujetos con cinta adhesiva. En caso contrario, se aplicar\u00e1 un cargo por cable.<\/p>

                          3.1.5. La Empresa proporciona l\u00e1mparas de repuesto cuando corresponda. Estas y las l\u00e1mparas que se reemplacen deben devolverse con el Equipamiento; en caso contrario, se cobrar\u00e1 el costo total de reposici\u00f3n.<\/p>

                          3.2. Per\u00edodo de alquiler<\/strong><\/p>

                          3.2.1. El per\u00edodo de alquiler comienza a las 7:00 a. m. en la fecha especificada en el Contrato y contin\u00faa hasta la medianoche del \u00faltimo d\u00eda del periodo de alquiler, salvo que se especifique lo contrario en la cotizaci\u00f3n.<\/p>

                          3.3. Responsabilidades del Cliente<\/strong><\/p>

                          3.3.1. La responsabilidad del Cliente sobre el Equipamiento comienza al recibirlo o al ser recibido por su agente en su nombre, y finaliza cuando la Empresa emite un recibo sin reservas por la devoluci\u00f3n del Equipamiento.<\/p>

                          3.3.2. El Cliente no podr\u00e1 en ning\u00fan momento vender, ceder o transferir el control del Equipamiento ni intentar hacerlo.<\/p>

                          3.3.3. El Cliente garantiza que todas las personas que utilicen el Equipamiento han recibido instrucciones adecuadas sobre su uso seguro y correcto y se asegurar\u00e1 de que cada usuario disponga del material de instrucci\u00f3n necesario. Adem\u00e1s, el Cliente se compromete a no permitir un uso indebido del Equipamiento.<\/p>

                          3.3.4.<\/strong> El Cliente indemnizar\u00e1 en todo momento a la Empresa por cualquier gasto, responsabilidad, p\u00e9rdida financiera, reclamaci\u00f3n o procedimiento de cualquier tipo con respecto a cualquier lesi\u00f3n personal o da\u00f1o o p\u00e9rdida de cualquier propiedad que surja de o en relaci\u00f3n con la entrega, alquiler, uso, no uso, recuperaci\u00f3n, recogida, devoluci\u00f3n o no devoluci\u00f3n del Equipamiento.<\/p>

                          3.3.5.<\/strong> Nada en esta cl\u00e1usula afectar\u00e1 los derechos legales de los Clientes ni pretende excluir ninguna responsabilidad que no pueda ser excluida legalmente.<\/p>

                          3.4. Equipamiento el\u00e9ctrico<\/strong><\/p>

                          3.4.1.<\/strong> Cualquier Equipamiento el\u00e9ctrico debe utilizarse con enchufes y\/o tomas de corriente tal como se entreg\u00f3.<\/p>

                          3.4.2.<\/strong> No se podr\u00e1 modificar ning\u00fan Equipamiento sin el consentimiento previo por escrito de la Empresa.<\/p>

                          3.4.3.<\/strong> El Cliente ser\u00e1 responsable en todo momento de garantizar un suministro adecuado de electricidad para el uso del Equipamiento y asegurarse de que el Equipamiento est\u00e9 siempre correctamente conectado a tierra. Los da\u00f1os al Equipamiento causados por una conexi\u00f3n incorrecta o por una interrupci\u00f3n del suministro el\u00e9ctrico ser\u00e1n cobrados al Cliente.<\/p>

                          3.5. Mantenimiento y notificaci\u00f3n del Equipamiento<\/strong><\/p>

                          3.5.1.<\/strong> El Cliente deber\u00e1 garantizar que el Equipamiento permanezca en condiciones de funcionamiento y limpio durante el per\u00edodo de alquiler.<\/p>

                          3.5.2.<\/strong> Cualquier aver\u00eda o funcionamiento deficiente del Equipamiento deber\u00e1 notificarse inmediatamente a la Empresa.<\/p>

                          3.6. Mantenimiento y notificaci\u00f3n del Equipamiento<\/strong><\/p>

                          3.6.1.<\/strong> Bajo ninguna circunstancia el Cliente intentar\u00e1 reparar el Equipamiento sin la autorizaci\u00f3n previa de la Empresa.<\/p>

                          3.6.2.<\/strong> Cualquier Equipamiento da\u00f1ado o defectuoso deber\u00e1 ser devuelto a las instalaciones de la Empresa para su examen, a cargo del Cliente.<\/p>

                          3.6.3.<\/strong> Si el Equipamiento est\u00e1 involucrado en un accidente que cause da\u00f1os al Equipamiento, a otra propiedad o lesiones a cualquier persona, el Cliente deber\u00e1 notificar inmediatamente a la Empresa.<\/p>

                          3.6.4.<\/strong> El Equipamiento no debe ser retirado del sitio originalmente especificado por el Cliente o de cualquier sitio posteriormente autorizado sin el consentimiento previo de la Empresa.<\/p>

                          3.7. Compatibilidad del Equipamiento<\/strong><\/p>

                          3.7.1.<\/strong> El Cliente deber\u00e1 asegurarse de que el Equipamiento sea compatible y pueda utilizarse de manera segura con cualquier otro Equipamiento en uso por el Cliente.<\/p>

                          3.7.2.<\/strong> El Cliente ser\u00e1 responsable de garantizar que el Equipamiento sea adecuado para sus prop\u00f3sitos.<\/p>

                          3.7.3.<\/strong> La Empresa se reserva el derecho de suministrar equipamiento de un dise\u00f1o similar al Equipamiento especificado.<\/p>

                          3.7.4.<\/strong> Todas las descripciones y especificaciones, dibujos y detalles de peso y dimensiones emitidos por la Empresa son aproximados y solo tienen la intenci\u00f3n de presentar una idea general de los bienes a los que se refieren y no formar\u00e1n parte del contrato. Debido al desarrollo continuo, la Empresa se reserva el derecho de cambiar las especificaciones sin previo aviso.<\/p>

                          1. CONDICIONES APLICABLES A LOS ALQUILERES DE EQUIPAMIENTO, Y EQUIPAMIENTO Y SERVICOS<\/strong><\/li><\/ol>

                            4.1. Aceptaci\u00f3n<\/strong><\/p>

                            Las cotizaciones ser\u00e1n v\u00e1lidas por un per\u00edodo de 30 d\u00edas a partir de la fecha indicada. En caso de que una cotizaci\u00f3n no sea aceptada, firmada y devuelta a la Empresa dentro de este per\u00edodo, ser\u00e1 nula y todos los precios estar\u00e1n sujetos a cambios.<\/p>

                            4.2. Estimaci\u00f3n<\/strong><\/p>

                            Las cotizaciones se desarrollan en base a la informaci\u00f3n proporcionada por el Cliente y solo representan una estimaci\u00f3n del Equipamiento y los servicios a proporcionar. En caso de que la cantidad real de Equipamiento, servicios, personal y cualquier mercanc\u00eda relacionada con el Evento sea mayor que la especificada en la cotizaci\u00f3n, el Cliente ser\u00e1 responsable de los costos adicionales a las tarifas est\u00e1ndar vigentes de la Empresa. Todos los costos de personal, IVA, transporte, env\u00edo\/manejo, transporte y alojamiento del personal, dietas y cargos el\u00e9ctricos (si aplicables al Evento) son estimativos, y las cantidades finales se cobrar\u00e1n y ser\u00e1n pagaderas en la factura final.<\/p>

                            4.3. Seguro<\/strong><\/p>

                            4.3.1.<\/strong> El Cliente acepta pagar a la Empresa el costo total de reposici\u00f3n de cualquier Equipamiento perdido, robado o da\u00f1ado m\u00e1s all\u00e1 de una reparaci\u00f3n econ\u00f3mica (sin deducci\u00f3n por uso, desgaste o antig\u00fcedad).<\/p>

                            4.3.2.<\/strong> El Cliente deber\u00e1 asegurar los bienes contra la responsabilidad mencionada anteriormente.<\/p>

                            4.3.3.<\/strong> Cualquier suma recibida por el Cliente de cualquier compa\u00f1\u00eda de seguros o terceros en liquidaci\u00f3n de un siniestro deber\u00e1n ser retenidos en fideicomiso por el Cliente y pagados a la Empresa a demanda en la medida en que dicho pago sea debido bajo esta cl\u00e1usula.<\/p>

                            4.3.4.<\/strong> El Cliente no deber\u00e1 negociar ni resolver ninguna reclamaci\u00f3n sin el consentimiento expreso de la Empresa.<\/p>

                            4.3.5.<\/strong> En el caso de Equipamiento que se haya perdido, robado o da\u00f1ado m\u00e1s all\u00e1 de una reparaci\u00f3n econ\u00f3mica, el Cliente deber\u00e1 pagar un cargo a la tarifa diaria completa junto con los intereses y cualquier p\u00e9rdida consecuente hasta que el Equipamiento sea reemplazado.<\/p>

                            4.4. Finalizaci\u00f3n del alquiler<\/strong><\/p>

                            4.4.1.<\/strong> La Empresa tendr\u00e1 derecho a rescindir el contrato con efecto inmediato y recuperar el Equipamiento si en cualquier momento: (a) El Cliente incumple estos t\u00e9rminos; o (b) El Cliente toma cualquier medida o se inicia cualquier acto o procedimiento en el que, a juicio razonable de la Empresa, la solvencia del Cliente est\u00e9 en duda.<\/p>

                            Dicha rescisi\u00f3n no afectar\u00e1 el derecho de la Empresa a recuperar del Cliente cualquier suma adeudada bajo este contrato, intereses, p\u00e9rdidas consecuentes o da\u00f1os por incumplimiento.<\/p>

                            4.4.2.<\/strong> El Cliente autoriza a la Empresa a ingresar en cualquier propiedad donde la Empresa razonablemente crea que se encuentra el Equipamiento y la Empresa, a su entera discreci\u00f3n, podr\u00e1 recuperar y retirar el Equipamiento.<\/p>

                            4.4.3.<\/strong> El Cliente autoriza a la Empresa (a pesar de cualquier instrucci\u00f3n posterior en contrario despu\u00e9s de la fecha de inicio del Contrato) a deducir cualquier suma debida a la Empresa derivada de un incumplimiento de estos t\u00e9rminos de cualquier tarjeta de cr\u00e9dito, tarjeta de d\u00e9bito o cuenta de cargo cuyos detalles est\u00e9n en posesi\u00f3n de la Empresa.<\/p>

                            4.5. Cancelaci\u00f3n del contrato<\/strong><\/p>

                            4.5.1.<\/strong> Los avisos de cancelaci\u00f3n deber\u00e1n realizarse por escrito y ser recibidos por el representante de la Empresa antes de que sean efectivos.<\/p>

                            4.5.2.<\/strong> Se aplicar\u00e1 lo siguiente en caso de que el Cliente cancele el contrato:<\/p>

                            • En caso de cancelaci\u00f3n por escrito con 30 d\u00edas de antelaci\u00f3n al inicio del alquiler, no se adeudar\u00e1 ning\u00fan porcentaje del valor del alquiler, aunque s\u00ed los gastos efectivamente incurridos por la Empresa.<\/li>
                            • En caso de cancelaci\u00f3n entre 29 y 10 d\u00edas antes del inicio del alquiler, se adeudar\u00e1 el 50 % del valor del contrato o la totalidad de los gastos incurridos hasta ese momento, lo que sea mayor.<\/li>
                            • En caso de cancelaci\u00f3n con 10 d\u00edas o menos de antelaci\u00f3n al inicio del alquiler, se adeudar\u00e1 el 100 % del valor del contrato.<\/li><\/ul>

                              4.5.3.<\/strong> Cuando se dise\u00f1en o fabriquen elementos esc\u00e9nicos, gobos u otros art\u00edculos como parte del contrato, se aplicar\u00e1 una tarifa de cancelaci\u00f3n adicional, independientemente de la fecha de cancelaci\u00f3n, equivalente a los costos directos e indirectos incurridos por la Empresa o sus afiliados para obtener y\/o fabricar dichos materiales personalizados, m\u00e1s una tarifa administrativa del 15 %.<\/p>

                              4.5.4.<\/strong> Las tarifas de cancelaci\u00f3n ser\u00e1n pagaderas inmediatamente tras la cancelaci\u00f3n por parte del Cliente.<\/p>

                              4.5.5.<\/strong> El aplazamiento de una fecha acordada se considerar\u00e1 como una cancelaci\u00f3n.<\/p>

                              4.6. Propiedad<\/strong><\/p>

                              La Empresa retiene todos los derechos de propiedad sobre el Equipamiento y sus accesorios relacionados.<\/p>

                              1. SERVICIOS CREATIVOS<\/strong><\/li><\/ol>

                                Producci\u00f3n de contenidos \/ medios personalizados (por ejemplo, gr\u00e1ficos \/ ilustraciones, v\u00eddeos, visualizaciones en 3D, etc.)<\/p>

                                5.1. Los ajustes menores (por ejemplo, colores, faltas de ortograf\u00eda, etc.) est\u00e1n incluidos en los costes indicados en la oferta. Los ajustes\/correcciones mayores, que suponen un esfuerzo mayor que el c\u00e1lculo del coste del proyecto, se acordar\u00e1n entre las partes y, si es necesario, se cobrar\u00e1n posteriormente sobre la base de las tarifas diarias y\/o horarias aplicables mediante un pedido complementario por escrito, a menos que se acuerde lo contrario por escrito.
                                5.2. Los costes de, por ejemplo, material de stock\/licencias, rodaje(s), producci\u00f3n\/impresi\u00f3n, mensajer\u00eda\/transporte, gastos de viaje (\u00abcostes\/gastos de terceros\u00bb) solo se incluyen en la oferta si figuran en los art\u00edculos de la oferta. Dependiendo del concepto\/implementaci\u00f3n, etc., pueden producirse costes adicionales por los gastos mencionados, si no figuran ya en la oferta. En cualquier caso, los costes externos se acordar\u00e1n previamente con el Cliente.
                                5.3. Si el Cliente solicita y encarga a la Empresa el uso de propiedad protegida por derechos de autor, lo que requiere la obtenci\u00f3n de derechos de uso, la obtenci\u00f3n de derechos de terceros de cualquier tipo, incluido el registro en la GEMA, se lleva a cabo bajo la propia responsabilidad del Cliente en nombre y por cuenta del Cliente. La Empresa quedar\u00e1 exenta de responsabilidad en caso de infracci\u00f3n de los derechos de terceros.
                                5.4. La transferencia de archivos de trabajo abiertos por parte de la Empresa no est\u00e1 incluida y requiere un acuerdo o remuneraci\u00f3n por separado si es necesario.
                                5.5. Las ofertas y los contratos contienen conceptos espec\u00edficos del proyecto con derechos de uso limitados. Los derechos de uso ilimitados para esto est\u00e1n sujetos a un cargo y se enumerar\u00e1n y facturar\u00e1n por separado en la oferta. En principio, la transferencia de derechos de uso se refiere exclusivamente al producto terminado (el contenido\/resultado) que se cre\u00f3 para el cliente para su uso dentro del alcance del pedido.<\/p>

                                5.6. La Empresa tiene derecho a reutilizar conceptos espec\u00edficos del proyecto en su propio inter\u00e9s, a menos que se acuerde lo contrario por escrito o no se acuerden por escrito derechos exclusivos de uso.<\/p>

                                1. CONDICIONES DE VENTA<\/strong><\/li><\/ol>

                                  5.1. Riesgo sobre la propiedad<\/strong><\/p>

                                  5.1.1.<\/strong> El riesgo sobre el Equipamiento pasar\u00e1 al Cliente en el momento de la entrega en la direcci\u00f3n especificada en el contrato o, si el Cliente lo recoge, en el momento de la recogida.<\/p>

                                  5.1.2.<\/strong> La propiedad y titularidad del Equipamiento seguir\u00e1n siendo de la Empresa, y esta se reserva el derecho de disponer del Equipamiento hasta que el precio haya sido pagado en su totalidad.<\/p>

                                  5.1.3.<\/strong> Si alguna parte del pago se encuentra vencida, si el Cliente incumple alguno de estos t\u00e9rminos o si la Empresa considera razonablemente que la solvencia del Cliente est\u00e1 en duda, podr\u00e1 recuperar o revender el Equipamiento y entrar en la propiedad del Cliente o de terceros para dicho prop\u00f3sito.<\/p>

                                  5.2. Recepci\u00f3n<\/strong><\/p>

                                  5.2.1.<\/strong> El Cliente o una persona debidamente autorizada deber\u00e1 recibir y descargar el Equipamiento, verificando la cantidad y estado del mismo en presencia del transportista de la Empresa.<\/p>

                                  5.2.2.<\/strong> Cualquier falta o estado defectuoso del Equipamiento deber\u00e1 indicarse en el documento de entrega y confirmarse por escrito a la Empresa dentro de los tres d\u00edas posteriores a la entrega.<\/p>

                                  5.2.3.<\/strong> La Empresa no aceptar\u00e1 reclamaciones por escasez o estado defectuoso del Equipamiento si no se cumplen las condiciones de la cl\u00e1usula 5.2.2.<\/p>

                                  5.2.4.<\/strong> Esta cl\u00e1usula no afecta los derechos legales del Cliente.<\/p>

                                  5.3. Precio<\/strong><\/p>

                                  El precio cobrado ser\u00e1 el vigente en el momento de la entrega. Si este difiere del precio indicado en la cotizaci\u00f3n o contrato original, se informar\u00e1 al Cliente antes de la entrega.<\/p>

                                  \u00a0<\/strong><\/p>

                                  1. VIDEOCONFERENCIAS Y VOZ SOBRE IP<\/strong><\/li><\/ol>

                                    Cuando la Empresa proporciona Equipamiento para conferencias de audio y\/o videoconferencias, solo ser\u00e1 responsable del Equipamiento proporcionado por ella, salvo acuerdo previo. Las comunicaciones con terceros mediante l\u00edneas telef\u00f3nicas, ISDN, Internet u otros servicios espec\u00edficos ser\u00e1n responsabilidad del proveedor de telecomunicaciones, el proveedor de Internet o, en su defecto, del Cliente. La Empresa no ser\u00e1 responsable de problemas de conexi\u00f3n o mantenimiento de la conexi\u00f3n, salvo acuerdo previo.<\/p>

                                    1. CONDICIONES GENERALES<\/strong><\/li><\/ol>

                                      7.1. Facultades para celebrar este contrato<\/strong><\/p>

                                      7.1.1.<\/strong> El firmante del contrato garantiza que est\u00e1 debidamente autorizado para celebrar el contrato en nombre del Cliente y asume personalmente la responsabilidad de indemnizar a la Empresa por cualquier p\u00e9rdida o costo incurrido en caso de que esto no sea cierto.<\/p>

                                      7.1.2.<\/strong> La aceptaci\u00f3n por escrito de una cotizaci\u00f3n y\/o la emisi\u00f3n de una orden de compra constituir\u00e1n la formalizaci\u00f3n de un contrato.<\/p>

                                      7.2. Pago e intereses<\/strong><\/p>

                                      7.2.1.<\/strong> Los clientes que no tengan una cuenta abierta con la Empresa deber\u00e1n abonar un dep\u00f3sito del 50 % al firmar la cotizaci\u00f3n, y el 50 % restante deber\u00e1 pagarse a m\u00e1s tardar 30 d\u00edas antes de la fecha del evento (o del suministro del Equipamiento en caso de solo alquiler). Cualquier otro acuerdo de pago deber\u00e1 ser aprobado por escrito por la Empresa al menos diez d\u00edas antes del evento. El impago puede dar lugar a la no prestaci\u00f3n del Equipamiento y servicios especificados en la cotizaci\u00f3n.<\/p>

                                      7.2.2.<\/strong> Si los pagos no se realizan en la fecha de vencimiento, la Empresa tendr\u00e1 derecho a cobrar intereses sobre la cantidad adeudada a la tasa base de JP Morgan Chase PLC vigente en el per\u00edodo de demora, m\u00e1s un 4 %, calculado diariamente y compuesto trimestralmente.<\/p>

                                      7.2.3.<\/strong> El pago de dichos intereses no afectar\u00e1 otros derechos o recursos de la Empresa.<\/p>

                                      7.2.4.<\/strong> Cualquier gasto legal u otro incurrido para recuperar dinero o Equipamiento ser\u00e1 responsabilidad del Cliente.<\/p>

                                      7.2.5.<\/strong> Independientemente de otras disposiciones de estos t\u00e9rminos, si as\u00ed lo requiere la Empresa, el Cliente deber\u00e1 pagar una cantidad acordada por adelantado por los cargos de alquiler o el precio de los bienes y\/o servicios al realizar el pedido.<\/p>

                                      7.3. Responsabilidad<\/strong><\/p>

                                      7.3.1.<\/strong> La responsabilidad de la Empresa por cualquier defecto en el Equipamiento estar\u00e1 limitada a lo siguiente y en ning\u00fan caso la superar\u00e1:<\/p>

                                      (a) Cualquier garant\u00eda del fabricante aplicable al Equipamiento; o, si no la hubiera, (b) El reemplazo o reparaci\u00f3n del Equipamiento defectuoso; o (c) A opci\u00f3n de la Empresa, un reembolso del precio.<\/p>

                                      7.3.2.<\/strong> P\u00e9rdidas consecuentes: Nada en estos t\u00e9rminos har\u00e1 responsable a la Empresa de p\u00e9rdidas consecuentes del Cliente, incluidos gastos, reclamaciones o p\u00e9rdidas derivadas de la entrega tard\u00eda, falta de entrega, incompatibilidad o incautaci\u00f3n indebida del Equipamiento.<\/p>

                                      7.3.3.<\/strong> L\u00cdMITE DE RESPONSABILIDAD:<\/strong> Independientemente de cualquier otra disposici\u00f3n, la responsabilidad total de la Empresa frente al Cliente estar\u00e1 estrictamente limitada al importe efectivamente pagado a la Empresa en relaci\u00f3n con el contrato. Bajo ninguna circunstancia la responsabilidad de la Empresa exceder\u00e1 dicho importe.<\/p>

                                      7.4. Indemnizaci\u00f3n<\/strong><\/p>

                                      El Cliente y la Empresa acuerdan indemnizar, defender y eximir de responsabilidad a la otra parte frente a cualquier reclamaci\u00f3n, p\u00e9rdida, costo (incluidos honorarios razonables de abogados), da\u00f1os y\/o lesiones a personas o bienes (incluyendo la muerte) derivadas de actos negligentes, errores u omisiones de cada parte y sus respectivos empleados, agentes, representantes y contratistas.<\/p>

                                      7.5. Fuerza mayor<\/strong><\/p>

                                      La Empresa no ser\u00e1 responsable de incumplimientos contractuales debido a circunstancias fuera de su control, tales como guerras, huelgas, incendios, inundaciones, desastres naturales, restricciones gubernamentales o fallos en la red el\u00e9ctrica o servidores.<\/p>

                                      7.6. Lesiones a personas y da\u00f1os a la propiedad<\/strong><\/p>

                                      Sujeto a la cl\u00e1usula 7.3 anterior, la Empresa no ser\u00e1 responsable de ninguna p\u00e9rdida salvo aquellas que surjan directamente de lesiones a personas o da\u00f1os a bienes tangibles cuando, y solo en la medida en que, dichas lesiones o da\u00f1os sean causados por defectos en el Equipamiento y cuando tales defectos sean consecuencia de la negligencia de la Empresa.<\/p>

                                      7.7. Derechos reservados<\/strong><\/p>

                                      7.7.1.<\/strong> La falta de aplicaci\u00f3n por parte de la Empresa de cualquiera o todas estas condiciones no se interpretar\u00e1 como una renuncia a sus derechos en virtud del presente documento.<\/p>

                                      7.7.2.<\/strong> Si alguna disposici\u00f3n de estas condiciones se considera inv\u00e1lida, dicha invalidez no afectar\u00e1 la validez de las disposiciones restantes.<\/p>

                                      7.8. T\u00e9rminos del contrato<\/strong><\/p>

                                      Estas condiciones sustituyen y excluyen cualquier otra condici\u00f3n propuesta por el Cliente.<\/p>

                                      7.9. Entrega y transporte<\/strong><\/p>

                                      7.9.1.<\/strong> Todos los tiempos cotizados o indicados para las entregas son aproximados y la Empresa no ser\u00e1 responsable por ning\u00fan retraso en la entrega del Equipamiento, independientemente de la causa.<\/p>

                                      7.9.2.<\/strong> Los cargos de alquiler o los precios de venta no incluyen el transporte. Cualquier gasto incurrido por la Empresa en la entrega o recuperaci\u00f3n del Equipamiento ser\u00e1 pagado por el Cliente.<\/p>

                                      7.9.3.<\/strong> Cuando la Empresa cotice los costos de transporte, estos solo incluir\u00e1n el tiempo necesario para cargar o descargar junto al veh\u00edculo de la Empresa en la direcci\u00f3n especificada por el Cliente. El tiempo adicional o la asistencia ser\u00e1n pagados por el Cliente.<\/p>

                                      7.9.4.<\/strong> La Empresa se reserva el derecho de repercutir los costos adicionales de entrega y recolecci\u00f3n, incluidos, pero no limitados a, multas de estacionamiento, tiempos de espera y peajes.<\/p>

                                      7.9.5.<\/strong> La Empresa no ser\u00e1 responsable de ning\u00fan da\u00f1o ocasionado a un veh\u00edculo del Cliente durante la carga o descarga, ni de la seguridad y correcta sujeci\u00f3n de la carga en su veh\u00edculo.<\/p>

                                      7.9.6.<\/strong> Cuando el Cliente organice la entrega y recogida del Equipamiento, ser\u00e1 responsable de cualquier p\u00e9rdida o da\u00f1o que ocurra durante el transporte del mismo.<\/p>

                                      7.10. Datos personales<\/strong><\/p>

                                      Los datos personales recopilados de los Clientes est\u00e1n sujetos a procesamiento inform\u00e1tico por parte de Encore. Se registran en el expediente del Cliente y son esenciales para la tramitaci\u00f3n de su pedido. Esta informaci\u00f3n y los datos personales tambi\u00e9n se conservan con fines de seguridad, para cumplir con las obligaciones legales y reglamentarias. Se conservar\u00e1n durante el tiempo necesario para la ejecuci\u00f3n de los pedidos y cualquier garant\u00eda aplicable.<\/p>

                                      El responsable del tratamiento de los datos es la Empresa. El acceso a los datos personales estar\u00e1 estrictamente limitado a los empleados del responsable del tratamiento autorizados a procesarlos en virtud de sus funciones. La informaci\u00f3n recopilada puede comunicarse a terceros vinculados a la Empresa por contrato para la ejecuci\u00f3n de tareas subcontratadas, sin que sea necesaria la autorizaci\u00f3n del Cliente.<\/p>

                                      Como parte de la prestaci\u00f3n de sus servicios, los terceros solo tienen acceso limitado a los datos y est\u00e1n obligados a utilizarlos de acuerdo con las disposiciones de la legislaci\u00f3n aplicable en materia de protecci\u00f3n de datos personales. Fuera de los casos mencionados, la Empresa se abstendr\u00e1 de vender, alquilar, ceder o permitir el acceso de terceros a los datos sin el consentimiento previo del Cliente, salvo que est\u00e9 obligada a hacerlo por razones leg\u00edtimas.<\/p>

                                      Si los datos se transfieren fuera de la UE, el Cliente ser\u00e1 informado y se especificar\u00e1n las garant\u00edas adoptadas para asegurar la protecci\u00f3n de los datos (por ejemplo, adhesi\u00f3n del proveedor externo al “Privacy Shield”, adopci\u00f3n de cl\u00e1usulas de protecci\u00f3n validadas por la CNIL, adopci\u00f3n de un c\u00f3digo de conducta, obtenci\u00f3n de una certificaci\u00f3n de la CNIL, etc.).<\/p>

                                      De conformidad con la normativa aplicable, el Cliente tiene derecho de acceso, rectificaci\u00f3n, supresi\u00f3n y portabilidad de sus datos, as\u00ed como el derecho de oposici\u00f3n al tratamiento por razones leg\u00edtimas. Puede ejercer estos derechos poni\u00e9ndose en contacto con el responsable del tratamiento en su domicilio social. En caso de reclamaci\u00f3n, el Cliente puede dirigirse a la autoridad competente.<\/p>

                                      7.11. Derechos de autor<\/strong><\/p>

                                      7.11.1.<\/strong> La Empresa informa al Cliente de que la reproducci\u00f3n o exhibici\u00f3n de material protegido por derechos de autor sin la licencia adecuada del titular de los derechos de autor constituir\u00e1 una infracci\u00f3n y puede dar lugar a responsabilidades por da\u00f1os y perjuicios.<\/p>

                                      7.11.2.<\/strong> El Cliente, al aceptar la entrega del Equipamiento de reproducci\u00f3n de sonido o imagen, garantiza que posee o que obtendr\u00e1 la licencia adecuada para dicha reproducci\u00f3n, proyecci\u00f3n o exhibici\u00f3n antes de utilizar el Equipamiento con este prop\u00f3sito.<\/p>

                                      7.11.3.<\/strong> El Cliente se compromete a indemnizar a la Empresa por cualquier reclamaci\u00f3n derivada de la infracci\u00f3n de derechos de autor causada por la transmisi\u00f3n, grabaci\u00f3n, emisi\u00f3n o retransmisi\u00f3n de audio o video en su nombre.<\/p>

                                      7.12. Confidencialidad<\/strong><\/p>

                                      Todas las cotizaciones, contratos, planes y especificaciones proporcionados por la Empresa al Cliente son confidenciales y no deben ser divulgados a terceros para obtener una oferta competitiva o para cualquier otro prop\u00f3sito.<\/p>

                                      CONDICIONS GENERALS DE NEGOCI \u2013 EMEA \u2013 ENCORE<\/h2>
                                      1. DEFINICIONS I LEGISLACI\u00d3<\/li><\/ol>

                                        1.1. \u201cl’Empresa\u201d shall mean the legal entity identified in the quote<\/p>

                                        1.2. \u201cl’Equip\u201d shall mean goods, components and other items hired or sold by l’Empresa or any part thereof<\/p>

                                        1.3. \u201cel Client\u201d is the person, firm, corporate or public body hiring or purchasing l’Equip. Any person purporting to act on behalf of el Client shall be bound by the Contract<\/p>

                                        1.4. \u201cEsdeveniment\u201d refers to the event for which el Client is to hire Equipment and\/ or services<\/p>

                                        1.5. \u201cInteressos\u201d shall mean interest calculated in accordance with Clause 8.2<\/p>

                                        1.6. The Contract shall be interpreted and applied in accordance with laws of the country of l’Empresa\u2019s registered office and the parties to this contract agree to submit to the exclusive jurisdiction of those courts<\/p>

                                        \u00a0<\/p>

                                        1. CONDICIONS DE LLOGUER HUMIT (SERVEI COMPLET \u2013 LLOGUER D’EQUIP I M\u00c0 D’OBRA I\/O SERVEIS ADDICIONALS)<\/li><\/ol>

                                          2.1. C\u00e0rrecs<\/p>

                                          2.1.1. Hire charges commence from the date stated in the contract and are payable for the period of hire<\/p>

                                          2.2. Per\u00edode de Lloguer<\/p>

                                          2.2.1. The hiring period commences on the date specified in the Contract and continues for the period specified in the Contract and terminates on the last day of the hiring period at the time stated in the quote<\/p>

                                          2.3. Responsabilitats del Client<\/p>

                                          2.3.1. The Customer\u2019s responsibility for l’Equip commences on receipt of l’Equip by el Client or his agent or on delivery and ends when el Client is in possession of l’Empresa\u2019s unqualified receipt for the return of all l’Equip<\/p>

                                          2.3.2. The Customer shall not at any time sell, dispose or otherwise part with control of l’Equip or attempt to do so<\/p>

                                          2.4. Especificacions de l’Equip<\/p>

                                          2.4.1. All descriptions and specifications, drawings and particulars of weights and dimensions issued by l’Empresa are approximate only and are intended only to present a general idea of the goods to which they refer and shall not form part of the contract. Due to continuing development, l’Empresa reserves the right to change specifications without notice<\/p>

                                          2.5. \u00das de l’Equip<\/p>

                                          2.5.1. l’Empresa\u2019s personnel, or their duly appointed affiliates, must handle and operate all Equipment.<\/p>

                                          2.5.2 Equipment may not be operated, moved, stored, or serviced by el Client or any other party unless authorized by prior written agreement from l’Empresa. The Customer may incur additional charges if Equipment is moved or relocated by unauthorized personnel.<\/p>

                                          2.5.3 The Customer agrees that l’Empresa shall be permitted free access to l’Equip at any time before, during and\/or after the event for purpose of set\/strike, maintenance and routine checks.<\/p>

                                          2.5.4.\u00a0Labour rates. <\/strong>This estimate, unless specifically indicated, does not include the following items: Crew transportation, lodging and local parking. All overtime labour will be billed at 1.5 times the hourly rate for the position (day rate divided by eight) for hours worked in excess of eight, and 2 times the hourly rate for hours worked in excess of 16 hours. The Company\u2019s employees require a mandatory 11-hour break between work periods.<\/p>

                                          \u00a0<\/p>

                                          1. CONDICIONS DE LLOGUER SEC (NOM\u00c9S LLOGUER D’EQUIP)<\/li><\/ol>

                                            3.1. C\u00e0rrecs<\/p>

                                            3.1.1. Hire charges commence from the date stated in the contract and are payable for the period of hire<\/p>

                                            3.1.2. Equipment must be returned on the date specified in the Contract in a clean and serviceable condition and el Client must obtain l’Empresa\u2019s receipt<\/p>

                                            3.1.3. Additional charges accrue at the full daily hire rate together with consequential loss in the event of the breach of these conditions or l’Equip not being available for use by other customers<\/p>

                                            3.1.4. All cables must be returned coiled and taped and in default a charge per cable will be made<\/p>

                                            3.1.5. The Company provides spare lamps with Equipment where appropriate. These and any lamps they replace must be returned with l’Equip and in default their full replacement cost will be charged<\/p>

                                            3.2. Per\u00edode de Lloguer<\/p>

                                            3.2.1. The hiring period commences at 7:00am on the date specified in the Contract and continues for the period specified in the Contract and terminates at midnight on the last day of the hiring period, unless specified otherwise in the quote<\/p>

                                            3.3 Responsabilitats del Client<\/p>

                                            3.3.1. The Customer\u2019s responsibility for l’Equip commences on receipt of l’Equip by el Client or his agent or on delivery and ends when el Client is in possession of l’Empresa\u2019s unqualified receipt for the return of all l’Equip<\/p>

                                            3.3.2. The Customer shall not at any time sell dispose or otherwise part with control of l’Equip or attempt to do so<\/p>

                                            3.3.3 The Customer warrants that everyone who uses l’Equip has been properly instructed in its safe and proper operation and will ensure that every user is in possession of necessary instructional material and further will not allow l’Equip to be misused<\/p>

                                            3.3.4. The Customer will at all times fully indemnify l’Empresa against any expense liability financial loss claim or proceedings whatsoever in respect of any personal injury or damage to or loss of any property arising out of or in connection with the delivery, hire, use, non-use, repossession, collection, return or non-return of l’Equip<\/p>

                                            3.3.5. Nothing in this clause shall affect the statutory rights of el Clients or purport to exclude any liability which may not be excluded legally.<\/p>

                                            3.4. Equip El\u00e8ctric<\/p>

                                            3.4.1. Any electrical Equipment should be used with plugs and\/or sockets as fitted.<\/p>

                                            3.4.2. No Equipment shall be modified without prior written consent from l’Empresa<\/p>

                                            3.4.3. The Customer shall be responsible at all times to arrange a proper supply of electricity for use with l’Equip and ensure that l’Equip shall at all times be properly earthed. Damage to Equipment from incorrectly connected or disrupted supply will be charged.<\/p>

                                            3.5. Manteniment i Informes de l’Equip<\/p>

                                            3.5.1. The Customer shall ensure that l’Equip remains serviceable and clean during the hire period<\/p>

                                            3.5.2 Any breakdown or unsatisfactory working of Equipment shall be immediately notified to l’Empresa<\/p>

                                            3.6. Manteniment i Informes de l’Equip<\/p>

                                            3.6.1. The Customer shall under no circumstances attempt to repair l’Equip without prior authorisation from l’Empresa<\/p>

                                            3.6.2. Any damaged or unsatisfactory Equipment must be returned to l’Empresa\u2019s premises for examination at el Client\u2019s cost<\/p>

                                            3.6.3. If l’Equip is involved in any accident resulting in damage to either l’Equip or other property or injury to any person, el Client shall notify l’Empresa immediately<\/p>

                                            3.6.4. Equipment must not be removed from any site originally specified by el Client or from any subsequently authorised site without prior consent of l’Empresa<\/p>

                                            3.7. Compatibilitat de l’Equip<\/p>

                                            3.7.1. The Customer shall ensure that l’Equip is compatible and may safely be used with any other Equipment being used by el Client<\/p>

                                            3.7.2. The Customer shall be responsible for ensuring that l’Equip is suitable for their purposes.<\/p>

                                            3.7.3. The Company reserves the right to supply equipment of a similar design to l’Equip specified.<\/p>

                                            3.7.4. All descriptions and specifications, drawings and particulars of weights and dimensions issued by l’Empresa are approximate only and are intended only to present a general idea of the goods to which they refer and shall not form part of the contract. Due to continuing development, l’Empresa reserves the right to change specifications without notice.<\/p>

                                            1. CONDICIONS APLICABLES A TOTS ELS LLOGUERS (SEC I HUMIT)<\/strong><\/li><\/ol>

                                              4.1 Acceptaci\u00f3<\/p>

                                              Quotes will be valid for a period of 30 days from the date stated. In the event a quote is not accepted, signed and returned to l’Empresa within this period, it will be void and all prices are subject to change.<\/p>

                                              4.2.\u00a0Pressupost<\/p>

                                              Quotes are developed based upon information provided by el Client and are only an estimate of Equipment and services to be provided. In the event the actual amount of Equipment, services, labour and any related merchandise provided in connection with the Esdeveniment is greater than the amount specified in a quote, el Client shall be charged for such additional Equipment, services and\/or labour, at l’Empresa\u2019s prevailing standard rates. All labour, VAT, transport, shipping \/handling, personnel transportation & accommodation, per-diem and electrical charges (if applicable to the Esdeveniment) are estimated and final amounts will be charged and due upon final invoice.<\/p>

                                              4.3. Asseguran\u00e7a<\/p>

                                              4.3.1. The Customer agrees to pay l’Empresa the full retail cost of any Equipment lost stolen or damaged beyond economic repair (without deduction for usage wear tear or age)<\/p>

                                              4.3.2. The Customer shall insure the goods against the above liability<\/p>

                                              4.3.3. All monies received by el Client from any insurance company or third party in settlement of any claim shall be held in trust by el Client and paid to l’Empresa on demand to the extent that any such payment is due under this clause<\/p>

                                              4.3.4. The Customer shall not compromise or settle any claim without the express consent of l’Empresa<\/p>

                                              4.3.5. In the case of Equipment which is lost stolen or damaged beyond economic repair el Client shall pay a charge at the full daily rate together with interest and consequential loss until l’Equip is replaced<\/p>

                                              4.4. Finalitzaci\u00f3 del lloguer<\/p>

                                              4.4.1 The Company shall be entitled to terminate the contract with immediate effect and to repossess l’Equip if at any time:
                                              (a) The Customer is in breach of these terms; or
                                              (b) The Customer shall take any steps or if any act or proceeding is commenced in which el Client\u2019s solvency is in the reasonable view of l’Empresa in doubt.
                                              Such termination shall not affect the right of l’Empresa to recover from el Client any monies due under this contract interest consequential loss or damages for breach<\/p>

                                              4.4.2 The Customer hereby authorises l’Empresa to enter upon any property, upon which l’Empresa reasonably believe any Equipment to be held and l’Empresa in their absolute discretion may recover and remove l’Equip<\/p>

                                              4.4.3 The Customer hereby authorises l’Empresa (notwithstanding any subsequent instruction to the contrary after the date of the commencement of the Contract) to deduct any sums properly due to l’Empresa arising under a breach of these terms from any credit card debit card or charge account details of which are in the possession of l’Empresa<\/p>

                                              4.5. Cancel\u00b7laci\u00f3 del contracte<\/p>

                                              4.5.1 Cancellation notices must be in writing and received by l’Empresa\u2019s representative before becoming effective.<\/p>

                                              4.5.2 The following shall apply should the customer cancel the contract:<\/p>

                                              \u2013 in the event of cancellation in writing 30 days before the beginning of hire 0% of the rental shall be due plus any expenses actually incurred by l’Empresa<\/p>

                                              \u2013 in the event of cancellation between 29 and 10 days before the beginning of hire, 50% of the contract value or the total amount of expenses incurred to that point, whichever is the greater, shall be due<\/p>

                                              \u2013 in the event of cancellation 10 days or fewer before the beginning of hire, 100 % of the contract value shall be due.<\/p>

                                              4.5.3. Where scenic, gobos of other items are designed or fabricated as part of the contract an additional cancellation fee will be applicable, regardless of the date of cancellation, to an amount equal to the direct and indirect costs incurred by l’Empresa or its affiliates in securing and\/or constructing such custom materials plus a 15% administration fee.<\/p>

                                              4.5.4 Cancellation fees shall be due immediately upon any such cancellation by el Client.<\/p>

                                              4.5.5. Postponement of an agreed date shall be regarded as a cancellation.<\/p>

                                              4.6. Propietat<\/p>

                                              The Company retains all title and rights in and to l’Equip and all related accessories.<\/p>

                                              \u00a0<\/p>

                                              1. SERVEIS CREATIUS<\/strong><\/li><\/ol>

                                                Content production \/ customized media (e.g. graphics \/ artwork, videos, 3D visualizations etc.)<\/p>